Frequently Asked Questions

Penfile Office Supplies offers Free Delivery for all our local clients in Vereeniging, Vanderbijlpark, Meyerton and Sasolburg. Delivery takes between 1 – 3 days depending on stock availability.

We also have low cost courier options for the rest of South Africa. Courier orders throughout South Africa can take between 2 – 7 days depending on stock availability and your location.

If you would like an update on your order please send us an email admin@penfile.co.za or leave a Note in the checkout section when placing your order online.

Penfile Delivery Options

 

We understand that many brands and suppliers use different names and codes for products.

So to make it easy for our clients to find exactly what they are looking for you can simply mail us a picture admin@penfile.co.za or even easier WhatsApp us 061 147 1981 and we will find the right item for you.

If you don’t have the item to take a picture:

  • Give us your best description of the item
  • Tell us what you want to use it for
  • And you can even draw a image and send us a picture of the drawing

There are three payment options available:

  • EFT – Electronic Funds Transfer (Preferred method
  • COD – Cash on delivery (Only for local customers)
  • Account – You can open a month-end or 30 day credit account (Please email us) admin@penfile.co.za

Placing an order with Penfile Office Supplies is quick and easy.

Choose from the options below:

On most products there are alternative options available that are just as good but not known to the general public that are in many cases less expensive. So feel free to ask us for alternative products and we will make the best suggestions available.

We also have high quality compatible ink cartridges and toners for printers available, these are not refills or re manufactured they are brand new just from a different brand than the original. On compatible cartridges and toners you can save up to 70% off the cost.

We also have a Customer Referral Program where the current customer and the new client gets a discount for placing an order. Please email us for more info admin@penfile.co.za

 

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